utilities’ contribution national fiber development

Insights

Select your office

Reports

FTTH: Double Squeeze of Incumbents - Forced to Partner?

High-Speed Cable and FTTB/H Networks Deployed by Alt-nets and Utilities Put EU Incumbents Into a Double Squeeze

Consumers are continually exceeding expectations of ultra high-speed broadband demand. New platforms push ultra high-speed broadband services, and price them aggressively to ensure uptake. Demand for High Definition TV and video, the growing popularity of peer-to-peer applications and an increase...

@Banks: Stay Tuned With Your Customers

How Smart Financial Institutions Exploit the Communication Advantage

Two main ways could be undertaken: differentiate and renew value proposition with innovative services and products and make customers and their needs the focal point of the business model.Banks can effectively achieve these challenging targets implementing an innovative communication model that...
Financial services

IT Rightsizing

A balanced approach to cost saving

The credit crisis, increasing energy prices and overheated stock markets are all indicators of a possible economic downturn. Like all budgets, IT budgets will be cut. IT "rightsizing" is a balanced approach to cost reduction which generates sustainable savings while maintaining the...
Information management

Design to Customer Value

"Design to customer value" is a cross-functional approach that simultaneously optimises the product in terms of customer benefits and product life-cycle costs. Key elements include an analysis of customer requirements and product functions and technical competitor benchmarking. Delivering average...
Industrial goods & services, Operations management

The Challenge of Creating Lean Media

The digital revolution has made cost restructuring a strategic necessity for media companies. Many have already taken action to optimise their cost structure, but there is one area that tends to escape such measures: the editorial department. Applying cost optimisation initiatives to this...

Journey 2.0

New Revenue Opportunities in Transport

Rising costs and a lack of integrated solutions encompassing operations, processes and technology are threatening revenue in the transport sector. Arthur D. Little's latest white paper, Journey 2.0, examines how businesses can enhance revenue streams through collaborative strategies.

Opportunity Construction China

Leveraging potential in the Chinese market

The construction market in China, alongside the Middle East and Eastern Europe, represents one of the major growth opportunities for global construction suppliers and service providers. This growth is fuelled by the ever-growing "middle segment" and forces multinationals into developing...
Strategy

Five Habits of Highly Efficient Banks

If, as shareholders recognise, cost-efficiency is an indicator of a well run bank, how can it be achieved? An Arthur D. Little survey found that Europe’s most efficient banks have important characteristics in common: very cost-conscious cultures with a focus on embracing revenue-creating costs and...
Financial services

Traveller 2020 - Change of Mind

Are you ready for the new traveller?

Travellers' structure is changing, as are their requirements and buying behaviour. In this abstract, Arthur D. Little analyzes the "change of mind" of the traveller in 2020 compared to today’s travellers. The industry must significantly change its business model to prepare for the...

Stepping off the roller coaster - Net Emotions Score

Pressure to cut costs and to achieve operational excellence often pushes financial services companies to adopt a stop-start approach to actions on client satisfaction. The Arthur D. Little "net emotions score" helps companies measure and increase the strength of their relationship with...