Arthur D. LittleArthur D. Little

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Risk Intelligence of Leaders

Risk Intelligence of Leaders

Developing ‘Risk Intelligence’ in Leaders to Drive Safety Improvement

Leaders can, and must, influence the safety culture in their organization through their behavior, but measuring the characteristics that they need to perform this role can be a challenge. However, if the leaders ‘mindfulness’ of risk issues is enhanced and focused, the safety within the organization can be improved. The concept of ‘risk intelligence’ has emerged from research on the role of mindfulness and how we can learn from High Reliability Organizations. We have developed a tool to measure this quality both for individual leaders and a leadership team. This tool has been shown to drive safety improvement through changing leaders’ behaviors by challenging their perceptions and attitudes. The tool not only highlights areas to change in individual’s behaviors, but also identified organizational gaps to address to strengthen the implementation of safety management systems and safety culture, driving improvement throughout the organization.

Released: August 2014

Download File ADL2014_Risk_Intelligence_of_Leaders.pdf (.PDF, 583 Kb)

Riding the Mobile Ticketing Wave

Riding the Mobile Ticketing Wave

A Challenge for Transport Operators

Transport operators across the globe implement mobile ticketing services to increase customer convenience, handle ever increasing passenger numbers and operational efficiency. Airlines continue to be a front-runner, followed by municipal mass-transit commuter systems and railway operators. While new mobile ticketing applications, including NFC (Near-Field Communication), provide the opportunity for better ease-of-use, implementation is very complex. Numerous partners have to agree on a suitable solution in spite of competing for the “driver seat”.

Transport operators, manufacturers (SIM-cards, chipsets, smartphones), public and private owners and telecom operators / system integrators face tough decisions in spite of uncertain business cases and already existing complex ticketing application landscapes (paper, online, 2D-Barcode mobile ticketing services etc.).

Arthur D. Little’s viewpoint “Riding the mobile ticketing wave” highlights key opportunities and challenges that players in the converging telecom, IT and transport operator industries face.

Released: August 2014

Download File ADL_2014_MobileTicketing.pdf (.PDF, 359 Kb)

Succeeding with Digital Health

Succeeding with Digital Health

Winning Offerings and Digital Transformation

Globally the market for digital health is expected to double its volume within the next three years and by 2020 to surpass USD 200 bn. The growing mobile health market is one of the main contributors to this development; its mobile solutions, applications and services will generate an increase in adjacent markets such as wireless network technologies, sensors and devices. This is an invitation to new players to enter the market and it will disrupt existing business models. Established pharma and healthcare companies are urged to take part in this attractive development.

Arthur D. Little has elaborated nine principles to gear digital offerings to success.

Released: July 2014

Download File ADL_HC_2014_Succeeding_With_Digital_Health.pdf (.PDF, 1018 Kb)

The 1st Middle East Conference on TeleMedicine and mHealth

The 1st Middle East Conference on TeleMedicine and mHealth

A Paradigm Shift in Healthcare

As technology continues to redefine the way healthcare is delivered and managed, the event’s aim was to bring together all major stakeholders of the e-Health ecosystem from within the Gulf states as well as globally to network, share best practices & show case innovative solutions in Telemedicine and m-Health during relevant sessions and at the concurrent exhibition. With the recent advancements in mobile technology; clarity of regulations and standards; sufficient evidence behind Telemedicine and m-Health; and the ever increasing lifestyle-based chronic disease burden, it is vital that these tools are used effectively for better healthcare outcomes.

Released: July 2014

Download File Telemedicine_and_mhealth_Post_Conference_Report_Final.pdf (.PDF, 2.0 MB)

Industrial Park Governance

Industrial Park Governance

The Vital Cog for Success

Governments often resort to the creation of industrial parks to catalyse the economy of a region or of the whole country. They invest tax-payer money into infrastructure projects with a view to attract investors into the park. If the park is thriving, these investors will in turn pay land rentals or dividends through their joint ventures with the park’s governing entity. They will also bring jobs to the region or the country, corporate tax income to the state or federal government and will enhance the park’s visibility with their own stature.

Economies of scale and synergies are driving the creation of large industrial parks. However, governments often struggle to establish an effective and empowered governing entity to administer and develop these parks. This article stresses the benefits of a governing entity, discusses the key questions faced by most governing entities, as well as governance models observed around the world and their characteristics. Finally, it establishes what criteria should be used to choose the best model and applies them to select it.

Released: July 2014

Download File ADL_2014_IndustrialParkGovernance.pdf (.PDF, 1.3 MB)

The Automotive CO2 Emissions Challenge

The Automotive CO2 Emissions Challenge

2020 Regulatory Scenario for Passenger Cars

Oil dependency and climate change are topics highly debated by governments and communities, and as a consequence, original equipment manufacturers (OEMs) must define investments, control manufacturing costs and review their car portfolios constantly to cope with worldwide future challenges. To predict the future development of automotive CO2 regulations up to 2020, Arthur D. Little defined key trends and regulation stability in different countries.

Released: July 2014

Download File ADL_AMG_2014_Automotive_CO2_Emissions_Challenge.pdf (.PDF, 4.5 MB)

Rethinking Cost Efficiency In Power and Gas Retail

Rethinking Cost Efficiency In Power and Gas Retail

A Step Change Requires a Systemic Approach

The increasingly competitive landscape in power and gas retail is driving utilities to improve efficiency through cost reduction. Most companies have implemented traditional cost-cutting programs. Although these are valid in some circumstances, many retailers are finding that results quickly follow the marginally diminishing curve. Our experience with some of the leading retailers suggests that other perspectives should be taken into account, exploring new opportunities to build sustainably competitive businesses.

Released: July 2014

Download File ADL_2014_RethinkingCostEfficiency.pdf (.PDF, 604 Kb)

Beating the Unknown

Beating the Unknown

A Simplified Approach for Risk-Based Decision-Making

Businesses continuously face unsteady and challenging waters as the world becomes more complex and change happens every day. Nonetheless, most businesses support their decision-making processes using simple and static net present value or internal rate of return calculations – neglecting to assess the uncertainties present in the underlying assumptions.

Drawing from a recent project in the energy & utilities sector, Arthur D. Little presents a pragmatic approach based on the Monte Carlo method, which allows thorough evaluation of the risk in business cases. Using this approach, businesses can reduce their downside potential and maximize the outcomes of their decisions.

Released: July 2014

Download File ADL_Energy-Utilities_2014_BeatingTheUnknown.pdf (.PDF, 616 Kb)

Heading for New Shores

Heading for New Shores

A pragmatic approach for the strategic assessment of foreign markets

The decision to enter new markets requires a comprehensive assessment of market structures, customer demands, local competitors and potential business partners along the value chain. One of the major obstacles in the way of companies entering foreign markets, especially emerging growth markets, is lack of appropriate and reliable market intelligence. For our clients we develop first hand insights based on proprietary research with our local teams.  Based on these exclusive insights we design hands-on strategies and accompany our clients from insight to initial discussions with distributors, business partners or acquisition targets. Think local, act global is our daily business in emerging markets.

Released: July 2014

Download File ADL_2014_HeadingForNewShores.pdf (.PDF, 859 Kb)

Media & Entertainment: Flow of Funds

Media & Entertainment: Flow of Funds

Arthur D. Little’s Analysis for Spain

The size of the media & entertainment sector in Spain decreased by 26% between 2007 and 2013, from €23.000 to €16.900 million. In Spain, as well as in other countries, this sector is going through an accelerated transition towards the digital world. However, this transition is far from compensating for the collapse of consumers’ and advertisers’ contribution to the traditional industries due to the crisis, piracy and lack of effective online commercialization models. The actual economic recovery environment fosters an optimistic outlook for the coming years, although most of the value will have to be captured in a different manner to traditional ways. It seems that the necessary conditions exist for digital business models to start taking off with strength. In order to capture the value that can be generated in the sector:

  • Overall, participants must join forces to tackle the piracy problem, adequately measure and monetize online activity, and seize the opportunity that the Internet offers to enter new markets.
  • In particular, several opportunities are appearing for different players, emphasizing the following: i) develop a high-speed Internet offering, ii) monetize the use of telecom networks made by OTT applications, iii) partner with telecom operators in content offering, iv) adopt favorable content-delivery strategies on a long-term basis, and v) implement and monetize the value of targeted advertising.

Released: July 2014

Download File ADL_2014_FlowOfFundsSpain_v3.pdf (.PDF, 1.3 MB)